Crew Console allows you to notify employees by both text message and email, as long as an email address is added to their profile.
To get started, enter an email address for each employee. This is done when creating or editing an employee record. Once an email address is saved, you can enable email notifications at the company level.
If you’re an admin, go to Settings, then open Global Settings. From there, turn on Send Email Notifications.
With this setting enabled, anytime an employee is scheduled for a job, they’ll receive:
- A text message with the event details
- An email notification with the same event information
This is useful for employees who prefer email, want a backup notification, or need job details saved in their inbox. It also helps ensure important schedule updates don’t get missed if a text message is overlooked.
By using both text and email notifications, you give your team multiple ways to stay informed about where they’re scheduled and what they’re working on.